Data Protection, and Health

Key details

• Policy prepared by: Ruth Gravelle
• Policy became operational on: 07/09/2017, most recent review: 16 March 2026

rightmind.life aims to protect and respect your privacy and to comply with the Data Protection Act 1998, rightmind.life and follows the GPDR guidelines.

rightmind.life is the trading name used by Ruth Gravelle, who works as a sole trader, and in association with other sole traders and companies. As such, rightmind.life, and independent associates, gather, use and share certain information about individuals. This is the data protection policy for rightmind.life. It is understood, but not guaranteed, that associates of rightmind.life also have a suitable Data Protection Policy in place. Clients are asked to clarify this for themselves, as rightmind.life does not take responsibility for associates or any other organisation.

rightmind.life keeps and processes personal information for as long as is necessary to enable the provision of the services provided. Services include advisory appointments, hypnotherapy, assessment, support and tuition, awareness, short courses and bespoke events. Some services may be carried out online through Zoom or a similar platform. Whilst rightmind.life takes care to keep data safe, all clients must understand that information via internet communications are not 100% secure and agree to indemnify; not to hold rightmind.life or Ruth Gravelle responsible for any loss, liability, claim or demand in connection with the agreed work.

This policy  applies to all personal data gathered by rightmind.life via all communications including the website, email, telephone, text, conversation, completion of paperwork, audio recordings or any other usual means. This policy, together with the terms and conditions of any other documents referred to on it, sets out the basis on which any personal data collect from you is kept or processed. Please read the following carefully to understand the views and practices regarding your personal data and how rightmind.life will treat it.

Information which may be collected from you and how it is stored

rightmind.life may collect and process the following data about you:

• Personal details, family, lifestyle and social circumstances, goods and services, financial details, educational details, health information and employment details. This type of information is stored, and shared with relevant independant professionals electronically, or if paper-based in a locked filing cabinet.
• We may also process sensitive classes of information that may include; physical or mental health details, racial or ethnic origin, religious or other beliefs of a similar nature
• If you contact us, we may keep a record of that correspondence. This may be stored electronically on a mobile device and/or in a paper based diary or file
• rightmind.life may also ask you to complete surveys used for research purposes, or testimonials, although you do not have to respond to them.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access
• whenever possible paper based information such as reports and session notes are stored in a locked filing cabinet, when not in use.

If required rightmind.life share information with:

•  specific service providers. For example, if you have completed personal data on a pre-assessment checklist, this data will be password protected, if you have not already done so, and forwarded to the relevant assessor, teacher or therapist. Although rightmind.life will does its  best to protect your personal data, the security of your data transmitted to and from our site cannot be guaranteed; any transmission is at your own risk. Once your information has been received, strict procedures try to prevent unauthorised access.
• Your family, associates, representatives of the person whose personal data we are processing
• Your current, past and prospective employers
• Ruth Gravelle’s supervisor or independent professional colleagues
• Central government

Links on our Website

The website may contain links to and from the websites of associates, advertisers and other organisations or individuals.  If you follow a link to any of these websites, please note if/that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. We do accept responsibility for their website content or quality of their work.

Access to information

The Data Protection Act (1998), gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to an administration  fee of £75 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes rightmind.life makes to this privacy policy in the future will be posted on this page.

Contact

Questions, comments and requests regarding this privacy policy should be addressed through our contact form.

Health

 If you or your child feel unwell prior to the assessment or therapy appointment, please advise us at the earliest opportunity and do not attend the assessment. We will reschedule it for you.